Excellent service. Timely. Efficient. Courteous

Excellent at what they do, trustworthy, and friendly. What more could a car owner want?

Honest, fair, great overall service. Have brought a few cars to Randy at Copeland over the past few years. Always comfortable and confident he is doing a good job and very honest and trustworthy. Never a concern or question about the service being provided and the turnaround times. Glad I found a good local shop to bring my car to when needed!

Love this place. Car repairs and single female aren’t always pleasant, but I’ve never had that negative experience. Randy and the folks at Copeland explain without patronizing. They are conservative in what they suggest and they’ll work with you. Honesty is rare and you’ll find it here

The best shop around and honest not like the near by dealer

Randy and his crew always go the extra mile!!!

Honest, reasonable prices, and friendly. Randy and his team are great. Copeland is what you hope for when you need to bring your vehicle in for work!

Always professional and friendly service, and fair pricing.

Fantastic! If you are looking honest auto mechanics, this is it! My first visit and will be back for all my car care needs. I was told by inspection technician that my truck needs new front ball joints. Randy and his mechanic checked front end and everything was good. No repairs needed! Randy and his team saved me $1100 bucks! That's honesty! Thank you Randy and team!

Prompt service and the If it ain’t broke don’t fix it attitude makes me feel comfortable leaving my cars for service at Copeland. Thanks Randy and team!

So this is the only place I take my vehicles!!! No joke!!! Everyone else in Cheshire charges you like you were Taylor Swift. This place isn't like everyone else!!! They'll give you a fair price and not break the bank while doing so. This garage is the only place I let work on my vehicles.

Copeland Auto fixed a couple issues with my 08 Silverado on short notice. Great service and workmanship!!!

This was my 1st visit to Copeland Auto repair.They received great reviews online!It was everything I expected.Honest,friendly service. I will definitely return for future work on my vehicle.Thank you.

Recently had a tune-up, tie rod replacement, and some other work and was very pleased at the effort to determine what really needed to be done that would save them time and us some money. Would very much recommend them.

My truck broke down and I'm from out of town. The fixed it for me quickly and had me on my way again. They charged me a fair price. Thanks guys!

Always the best!

This is a place you can trust.

Randy is a good guy.

Excellent work and perfect customer service. Thanks Randy.

I get my oil changes done at Copeland's garage. The routine experience has always been pleasant. Quality service coupled with honesty makes for good business. Besides oil changes, I have trusted my SUV to be repaired at Copelands. I recommend this garage for your auto concerns.

Friendly. Great service. Average.price. on time

Always love the service at Copeland. I feel they're honest and don't do unnecessary work. Randy will also tell you when things are starting to go and when you might need services. Very helpful!

Always a pleasure. Honest and friendly. The work is always done right. As a woman, I feel comfortable talking with the mechanics, and they take the time to explain the issues to me without talking down to me.

Work on my car was done quickly and expertly. It's so great to have Copeland Auto Repair so nearby.

Great honest and friendly service with extremely affordable prices!!

Impressively fast and friendly service. Alternator died on my car, had my car towed to them and they had it done in a matter of hours.

Copeland Auto Repair is the only garage that I take my 1970 Olds cutlass convertible to. This is my baby and the guys at Copeland go above beyond to make sure that my classic car performs at it's optimum level! There are very few local garages that I would trust to work on this car. They have earned my business!

Had a recent very fair experience at Copeland's. Was able to get my truck in the next day for grinding brakes. Work was quick, quality and reasonable. Would recommend Copeland's to a friend!

We have had nothing but good things to say about Randy and Copeland, he has fixed and maintained all our cars in my family he is honest and true to his word. When he says the price it is exactly what he quoted or less. It is so nice to know that you have a mechanic you can really trust with your car. He is always so polite and so are all of the people that work there. I have been bringing my car there for 10 yrs or more and he has never done me wrong. IF YOU ARE LOOKING FOR A GOOD MECHANIC i WOULD DEFINITELY BRING YOUR CAR TO COPELAND AUTO.

They have been take care of all of our cars now and do what they say for what they say it will cost. It is so nice to go to local place to get our cars fixed and maintained. Randy and his team are honest and do a great job. The other day Randy took his free time to look at a car and I was buying and checked it over to make sure it was safe for me. He did it out of the kindness of his heart.

Best part in addition to getting things fixed correctly is the fact that they say what they do "If it ain't broke don't fix it"

Always informative about repairs and cost. My favorite spot to bring my 2008 Silverado!!!

As always, quality service by quality mechanics. These guys know their stuff, treat you with respect and sometimes even make me smile! Can’t say enough and encourage all those who get tired of being taken advantage of, or simply not quite sure you are being told the truth. Never has been a problem here. Thanks Randy and thanks to your guys.

Great experience. Staff helpful and informative. Wait time, time it would take to test my car clearly explained by staff. Technician that tested my car was great, explained results of test upon completion.

What can I say....you guys are the best! Thanks for figuring out my lighting problem. I always leave feeling confident about the repairs that were performed. Thank you Randy, Dan, and the new guy.

Dependable service at a reasonable cost. Randy is knowledgeable, trustworthy and friendly.

Randy is fair and honest.

Had two vehicles that required routine service. Work was completed quickly and efficiently. Randy is very easy to deal with and also very honest about the work that needs to be done.

Randy and all mechanics do a great job, fix things right the first time and never try to oversell Consistently great experience they’ve been my shop for 10 years

I never leave there without a smile on my face. From the prompt service, to the upbeat attitude, I always leave with a positive attitude, confidence in the work, and a little better outlook on life. Thank you Randy for reminding me that people do care and in spite of everything going on in the world today, it is a good place to be.

Randy is always a direct, honest mechanic. He does what I ask and then tells me what I might want to do next. He leaves it up to me. T

My first and only choice is Copeland Auto. Today’s visit involved a stripped-out thread on my oil pan. I think most other shops would have replaced the oil pan. Randy invested the time and money to fix it without the extra expense out of my pocket. I can’t thank you enough, Randy!

9 years of routine maintance and oil changes. Randy and Copeland auto give you service you can trust

You did an excellent job as always I have no complaints only praise!!!!!

Quailty service. Good prices. I have recommended this shop to others.

Simply the best shop around! Fair prices, great service, and everything done right. I've been doing business with them for years, but finally met Randy today. I had always dropped off the car and keys the night before, paid the bill over the phone, then picked up the car after they had closed.

Very prompt service to do a safety inspection on a used vehicle from Richard chev. Due to Randy's findings I did not purchase the truck. Clean shop good honest people cant be better

Great shop, great management , always honest and friendly

This is the repair shop to go to -- I highly recommend Copeland.

Awesome Service!

Randy got me in the day after I called and the final cost came in below the estimate. I will bring my cars back for any service.

How often can someone say that after work has been done on your car? When prices are fair, conversation is uplifting and quality work has been done, that’s when I leave with a smile. Thank you once again Randy, and Dan Nd Aaron, really appreciate you,

Randy, Always a pleasure to have you work on our vehicles. The caring and being kind is an added bonus. See you soon

I will only take my vehicles to Copeland Auto Repair because it is a place you can trust. I know my vehicles are in the best possible hands and I will be treated fairly. I would highly recommend Copeland to anyone who is looking for the best quality work for a very fair price.

Did everything I asked and more... bringing my other car for repair next week

Fair price. Timely service. Very polite. no overcharging.

Wouldn’t go anywhere else!!!

I had my Truck serviced today. I didn’t have an appointment, but Randy was kind enough to fit me in. They always do a GREAT!! Job with all the work they do for me. Thanks Randy and Crew.

Fast and honest

The team at Copeland Auto Repair was friendlt and VERY thorough!

Smooth transaction, pleasant experience, trusted expertise. Would recommend to everybody.Dorian

Randy and his team saved me $1100 in front end repairs that was not needed. Finally honest and knowledgeable shop! This level customer service is hard to come a cross! Thank you and I will be back for all my car care needs.

As always I walk out of there knowing I got great service I can count on and somehow I always leave with a smile on my face! I am planning on purchasing a newer car in the summer and you can bet this is where I will be gettin it serviced!

Randy, the manager, was extremely professional, knowledgeable, friendly and trustworthy. Most of all, Copeland provides top-notch quality service, no matter how small or large the job seems. Thank you so much, Randy!

I have been receiving service from Copeland Auto Repair for over 5 years. Randy always gets it right. I wouldn't think of bringing my 2002 Volvo V70 anywhere else. Thank you for your dedication and commitment to excellence! Joe from Cheshire

Randy and his team have always done the right thing. If it ain’t broke don’t fix it attitude makes me feel comfortable when my cars are in for service.

Once again Randy did a great job with our cars. He even was able to quickly replace a dead headlight immediately when I stopped in the day happened. Thanks for all your help keeping our cars on the road and in great condition!

It can prove treacherous navigating the auto repair and maintenance industry--finding a reliable go-to place you can trust that won't overcharge or rack up unnecessary expenses. I feel I have finally found that "home" at Copeland Auto Repair. They are all one could hope for . . . and more. Thanks for a great experience!

I would recommend and have recommended to friends.

I like the ability to talk to a person who knows cars rather than a service writer who isn't really concerned about my problem. I went to Copeland with a problem and Randy and the team found and fixed it in one day. I didn't feel like they were trying to sell me things I didn't need and they focused on the problem. For that alone I will certainly be back.

Love Copeland Auto Repair! Great staff! It's nice to know your car is in good, honest hands!

Excellent service, I have no complaints

Work is superior and their motto is "If it ain't broke don't fix it"

Thanks for taking care of the problem with the engine light in our car. We appreciate the excellent service that we always receive.

High quality service, professional, friendly. I recommend Copeland auto to everyone I know.

No complains

No complains

Sound like a broken record but truthfully, It is always the same. Great service, honest and dependable. It is like family, I know they are not going to rip me off and I drive in and out of there with peace of mind. Thank you!

I am more than happy to write a review about Copeland Auto !! I cannot say enough how great this repair shop is, I have been a customer for 10+ years and never ever had a bad experience, Randy is the BEST he is always there for me and my vehicles. I would highly recommend Copeland to everyone I know , you will get the friendliest and most knowledgeable Randy and his mechanics. I have 100% confidence in Copeland Auto, the BEST !!!!!!!!! oh let me not forget how honest this repair shop is.. HIGHLY recommend!

I stopped at the shop to see when I could get an appointment for an oil change. Randy said "how about now"? I said OK and he drove me to my office and later picked me up. As always, I am well satisfied. Thank you Randy,

Great place to get prompt service with guys that know what they are doing! Fare, honest pricing, too!

Always pleased with Randy’s service

As always, Copeland provided the best service ever! Thank you!

Thank you Randy for the n/c checking of the air in my car tires for this senior citizen lady!

Randy is such a help in overseeing repairs on my car. Because my car is so important for my work, I am especially appreciative of Copeland's work in keeping it in prime condition.

Everything was explained to me before they fixed my car. Randy even brought me out and showed me what was needed. I like and trust Copeland Auto Repair! Thanks guys!

It was pleasure doing business with Copeland.

I called on Monday and described the problem. Randy asked good questions and gave me an appointment on Tuesday. They diagnosed the problem, obtained the parts and finished the work in about three hours. Results vary depending on the problem, but we have been bringing our cars here for years and they have been consistently courteous, helpful and trustworthy.

You guys are always the best! Thanks for fixing my Jeep right!

As usual, good service & attention to detail!

Whenever I need car repair, I always know I can depend on Copeland. The service is excellent and the price is always right. Dan, my technician, even remembered to reset my computer message on my Volvo after my oil change. I'm always impressed and pleased with the service I receive. Thanks Dan!

Had work done on Tuesday but had to come back the next day as a part didn't get there on time. Expected to have to wait at least 2 hours but they did the job in no time and I got to enjoy the rest of my day. I know I say this every time but it is worth saying again, I am so grateful to have honest, professional mechanics to depend on. My life has enough stress, at least this is one area I can let go and know everything will be done and done well. Thank you Randy!,

As always, Copeland was eager and ready to help with my problem. Within 15 minutes problem was identified and fixed! Awesome crew!

Would never consider going anywhere else. Randy and his crew always treat you right every time!

Randy is a master in handling all types of customers.

Recently had a tune-up, tie rod replacement, and some other work and was very pleased at the effort to determine what really needed to be done that would save them time and us some money. Would very much recommend them.

Had them fix my directional, they did it while I waited and for less than what was quoted Love their motto "if it ain't broke don't fix it'

I came in for oil change and left feeling very confident that my car would be running great for my road trip and it was 👍

Always good honest service. I never question their recommendations, if they say I need something I know it need it. On the other hand they never try to sell me something I don't need. I recently stopped by for their opinion on a possible repair and was given very good advice. I refer people to them, especially women, as I know they will be treated fairly and honestly. I feel lucky that I have a place to bring my car and never have to worry about being ripped off.

Copeland Auto Repair is the best service center ever. After traveling all over the world and frequenting dozens of service centers, I am so glad to have landed at Copeland Auto Service. The staff is friendly. The work done is timely. And, they keep my high-mileage car running like a top.

I have been bringing my cars to Copeland Auto for 2 years now and am very picky with service. I have high expectations and expect friendliness with every interaction. Randy and his staff have exceeded my expectations. I leave knowing the condition of my car, what maintenance is coming my way and am able to ask any questions I need to without worry. Randy diligently listens and offers his expertise and recommendation. They are understanding of their customer's knowledge, budgets, schedules and look to meet your needs, in an honest manner. This is what service is. Thank you, Copeland Auto.

They don't try to guilt sell you on anything. They do honest, good work. If a sensor just needs cleaning and does not need to be replaced, they'll clean it. Their estimates are always equal to our less than what you'll pay. You won't regret trusting this place.

Love there motto "If it ain't broke don't fix it"

Professional great service, will kerp going back

We keep coming back......Copeland Auto Repair is our "Go To" for all of our Auto Service needs.

As always, service was excellent!

Randy was outstanding in his persistence & patience with Jim's 1984 Mercedes-Benz's "Baby" ! He is repairing it in stages & the first diagnostic & repair was outstanding. Jim will run it for awhile & check in with Randy. He is kind & knowledgeable & we would recommend him to anyone who wants honest & Good service! Marlene & Jim Moran

Randy and his team at Copeland auto repair have been taking care of my cars for years now. They are honest cost-effective and do the job well. In most places will charge you just look at something Randy and his team will tell you "You don't need to do that right now."

Randy proved today that there is no job too small for his crew. They mounted 2 lawn tractor tires for me.

Very professional work identifying a couple issues undercovered during service. Accommodated my suggestion to add changing the plugs during service. Very happy I came in. I am a happy repeat customer.

Our car needed to have a door handle replaced. While it was there, I asked Randy to check the shocks and struts since the car was riding rough. He recommended that they be replaced as part of preventative maintenance.The handle was replaced and the new shocks and struts were installed in less than a day. Great service!

As always Randy and his staff at Copeland Auto provided us with excellent feedback on the issues we had with our van. They repaired the problems in excellent time. Thank you.

You can always count on Copeland's for super customer service and high quality workmanship when it comes to having your vehicle serviced for whatever reason. Honest, transparent and very reasonable pricing!! Won't trust our cars to anyone else!!

Great service every time

Very professional knowledgeable polite high quality fast service with reasonable fair pricing each time. Have been coming here for 20 years. No reason to go elsewhere.

I get my oil changes done at Copeland's garage. The routine experience has always been pleasant. Quality service coupled with honesty makes for good business. Besides oil changes, I have trusted my SUV to be repaired at Copelands. I recommend this garage for your auto concerns.

Randy and his team taken care of 4 of my cars over the years... They tell you what they're going to do it tell you what it'll cost and they do it. Always goes the extra mile to make sure you're happy!

No-one wants to hear that their car needs repairs but we all know it has to happen. What helps, is when you trust the person who is telling you. I am always informed on the urgency or leeway I have and I have listened to Randy call around for the best prices. I overheard him speaking to someone on the phone and telling them that the required job on their vehicle was going to be very expensive and that maybe they should consider getting a newer car. Copeland does not sell cars, the only motivation for him was for the best interest of this client. I encourage anyone, especially women, who have been mislead when it comes to auto repairs, to consider using Copeland. I know that when a repair is done, it is done correctly. I am so grateful to have them.

Maintaining loyalty to my 2002 Volvo V70 is important to me. I make my decisions with confidence knowing that Randy is taking care of it. Come in for an oil change and you'll know as soon as you walk through the door that your car is in good hands at Copeland Auto Repair. • Copeland Auto Repair • "Where the Customer is All Right" Joe from Cheshire

Always dependable reliable trustworthy service. Takes time to explain everything about repairs you need. Staying with Copeland.

Awesome service. Wouldn't take my cars anywhere else!!

As always a great experience. Brought my car in for an oil change. They checked the fluids and even changed a headlight. On top of all that I left with a new joke to tell courtesy of Randy. Thanks.

Quick and efficient and friendly service. Was able to fit me in on short notice.

Always above average service.

Today was the first time using Copeland's Auto service. I was greeted by Aaron and Randy. I found both to be very friendly. Randy was very helpful in assessing the needs of my car in an honest and professional manner. They even provided me a ride home because I had no transportation. I think I just found my "go to" auto service place. I would not hesitate to bring it back for any kind of service again. I also would highly recommend this place to anyone who has had trouble with other auto shops and are looking around for a good one. Look no further, this is it! :) Thank you gentlemen! Lori

As always...service was quick and professional!

Every time I bring my car to Copeland Auto, I know I can trust that I will get the service I deserve at a price that is fair. For the past four years, I continue to be impressed by the quality of the workmanship! Thank you, Randy!

I had a very great experience at this shop. The shop manager was very friendly and he was a pleasure to do business with. I will continue to go here from now on for all my auto needs. I would definitely recommend this shop to all of my friends and family.

When I arrived at Copeland's I was baffled. Immediately Randy and his crew went to work on the car. They solved the immediate problem. Then they gave me full information and the quick repair of another lingering problem. I am so thankful for Copeland Auto Repair.

Excellent service, detailed analysis that saved me from making a bad investment in a used vehicle. Always fair and economical. Copeland is the best.

I thought I had a flat tire and needed a new back pair. The car's back tire was, indeed, flat when I woke up. I had it toed to Copeland's and they said it was not the tire at all, but the tire sensor. They replaced the sensor. When another TMPS light came on the next day, they took the car in immediately and had to reprogram the whole computer, at no cost, which fixed the problem. A happy experience.

Quick and easy.

Well informed both in terms of the quotation and then again in terms of minor changes based upon finding while actually working on the vehicle.

The people working at Copeland always seem to understand what needs to be done and are courteous with their customers.

COURTIEOUS AND VERY RECEPTIVE...EVERYTHING I HAD HEARD ABOUT THEM THROUGH WORD OF MOUTH WAS SPOT ON. THEY WILL BE GETTING ALL OF OUR FUTURE BUSINESS

They are honest here, I had brought a car because I thought the windshield washing fluid trigger didn't work, turns out I just didn't know how to use it. He told me the truth and didn't charge me. Then I brought a very old beaten car there to see what was wrong with it and after a half hour and seeing the car wasn't worth fixing he did not continue so as to not have to charge me more labor. Then they even offered to do a free safety inspection on a vehicle I am thinking about purchasing so I can be assured it is a good decision! I will never go anywhere else!

It was raining hard in Cheshire but the lights were shining bright in the window of Copeland's auto repair. They were quick and efficient and my oil was changed in a jiffy. They even checked my car for other problems I hope to see them again soon Thanks Copeland s

I dropped off my car the night before, giving Copeland the whole next day to replace the lower oil pan and do an oil change. Without getting down on my hands and knees to look at the new oil pan, I have no doubt it was done completely and correctly. Randy instills that type of confidence and I have yet to be anything but 100% satisfied in all the work Copeland has done.

I took my car in for an oil change. Service was fast and professional. Photos were taken of my car to show me some other things that needed to be fixed.

Brought my car in to have the brakes checked as they were starting to grind. Randy and Chris took my car in right a way to do an inspection of the brakes. It was determined that the rear rotors and pads needed to be changed. The work was performed quickly and for a very reasonable price. the price paid was exactly what I was quoted before the work was done. Had my car back on the road in less than 2 hours. Love Copelands!!

The mechanics at Copeland Auto Repair repaired my husbands truck very quickly and the price was very fair. My friends and family use them as well. We are all very pleased!

Excellent service at a fair price.

Always get it right.

The work performed was done well, and the staff were willing and able to answer my questions.

Randy and Chris go above and beyond to accommodate- they are 100% reliable, trustworthy, accurate and affordable, We highly recommend Copeland Auto!

Copeland fixed a problem that was caused by another garage. iIf it they had not brought it to my attention this could have lead to a more serious problem. I'm thankful to have a garage that I can go where I trust the staff!

Every time I go to Copeland they do what is needed and charge a fair price No Dealership "Extras!"

I went in for an oil change today, and Randy, the manager, is very personable and understanding; everyone at Copelands is friendly & helpful. Randy always explains what repairs they recommend. He suggests which can wait and which shouldn't. He never pressures me into doing anything I'm not sure about. Even when I had work done that would take a long time, one of the mechanics drove me home & picked me up after the work was completed. I recommended them to my sister, who lives in Hamden, & she uses them too.

Great service as always.

I brought my car in because I assumed the alternator was bad. Unfortunately, I was correct. upon further inspection I was told that a bearing in the right rear wheel was also in need of replacement. Not expecting that expense, but trusting Randy and Chris to be honest, I had the bearing replaced. The trust they've built up with me and my wife over the years made the decision easy. I have no concern that I am being taken advantage of when I bring my cars there for work.

Had my battery replaced and oil changed for a reasonable price. Always good to see the people at Copeland!!!

We called today and Randy took the car today and did an oil change. We are very pleased with the service we always receive. I have and will continue to recommend Copeland Auto repair to others. Thank you for being there for us. Bill and Judy

Very pleased with the service,and randy was very informative ,along with the other mechanics whom did a great job..will be using there service again in future..thanks randy and crew sincerely...Marvin and pearlette Lee...